North State Acceptance
North State Acceptance Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
North State Acceptance has 1.8 star rating based on 17 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: No pros.
Cons: How rude john is like vince but john is rude, Rip-off.Consumers are not pleased with Billing Practices and Website. The price level of this organization is high according to consumer reviews.
Media from reviews
Awful company
- Rip-off
Preferred solution: Full refund
Poor customer service
- No pros
Preferred solution: Full refund
SHADY!!
I purchased my car over 3 years ago, and NEVER was late or missed a payment...EVER! I recently purchased and financed a brand new car and the dealership took possession of the car financed through north acceptance and paid it off.
The dealership finance manger instructed me to do a dispute through my bank to retrieve the last month's payment I had just made. So I did.....about 2 weeks later the collections manager (she's a complete joke) called me to notify me the last payment had been returned. I explained to her the situation with the dealership and what I was instructed to do and why....she said she would give me 24 hours to make the full payment. I told her the bank said I had to wait up to 120 days to even receive notification of the dispute approval and to receive the money in my account.
She said that wasn't her issue and the payment needed to be made asap to avoid being sent to collections. After speaking with her multiple times within that week, she agreed to hold off if I got a written letter from the bank stating their policy of 120 days waiting period. Now, 20 days in, she has called and emailed me demanding payment. Oh and I forgot to mention the REFUND CHECK I received from them, in the amount of half the car payment (which an attached letter to the check said- for over payment)...sooooooooo how do I owe them???!!!!
On top of that, in her "attempt to collect a debt email) she asked for me to give the check back and pay the difference within 24 hours! WTH?! No no no!!! If get sent to collections, I will definitely be pursuing this thought the legal system.
This is ridiculous! I am beyond ANGER!! On top of that, she refused to give me the corporate number or someone I could talk to in accounting. I called a different location and they too avoided giving me the corporate number and said they would have corporate contact me!
What??!! Yea like I'm that stupid.....SMDH!! Oh and they still haven't given me my refund for paying 3 years of GAP insurance!
OMG!! The absurd unprofessional drama goes on and on!!!
BEWARE OF THE FOOLERY ALL!
Preferred solution: Let the company propose a solution
Fair Company
Not even my purchase and they harass me!
Rip off company. I loat $5000 behind this company. BS
Awesome Company
They are full of crap!
I purchased a car through them, made my payments, I Wake up one morning and my car is gone. I called the police because I thought it had been stolen , I mean really what else could have happened right?
Then I came to figure they REPOED MY DAMN CAR! I called up there the manager is a complete *** he said I OWED $100!!! really $100 dollars so I went up to North State to pay the money when I get their he tells me that I will have to pay $800 DAMN dollars! but could NOT TELL ME WHY !!!
I ABSOULETY WAS AND STILL IS DISGUSTED WITH THEM AND THEY TAKE NO TIME PUTTING THE *** ON YOUR CREDIT FOR WAY MORE THAN YOU OWE THEN THEY TRIED GARNISHING MY CHECK I WILL NOT ALLOW IT!! IF YOUR CONSIDERING FINACING THROUGH THEM I ADVISE YOU TO RUNNNN FOR YOUR LIFE BECUASE THEY WILL DESTROY YOUR CREDIT AND ROB YOU OF YOUR HARD EARNED MONEY !
Preferred solution: THE COMPANY TO BE INVESTIGATED
Bad Business
Very confused
Preferred solution: Let's go over the details and audit this account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Richmond, VirginiaOVERPAYING
Car repoed after 2 weeks late
PAY OFF
On April 28th I contacted North State Acceptance and talked to Brittney Smith, she emailed me my pay off amount good thru May 7th. On May 1st there was a check mailed to the address 10437 Midlothian Turnpike, Richmond, VA 23236 attn: Brittney Smith.
Well thinking ever thing was taken care of low and behold i get a call from a John on 5/25 that works there asking for my payment, i advise him what was done and he said well Brittney doesn't work here anymore and we haven't received any money. Oh great, i had to get stop payment on that check and get another sent out FEDEX, 2 day air. He then advised me today 5/30 that our pay off is higher.
You would think that the manager of the bank would see where all this started and would go back to the original date and the email on 4/28 and accept that pay off amount. I would never recommend this place to anyone .
- How rude john is like vince but john is rude
Preferred solution: Price reduction
Short Review on February&nbs-05:00;10,&nbs-05:00;2017
Short Review on February&nbs-05:00;07,&nbs-05:00;2017
North State Acceptance - Review in Loans and Mortgages category from Centerville, Tennessee
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SAME THING HAPPENED TO ME... I WROTE EVERYWHERE I KNOW TO RIGHT...
I HAVE NEVER MISSED A PAYMENT FOR 2 YEARS AND THEN ON MY CREDIT REPORT IT SAYS ALL MY PAYMENTS WERE MADE ON TIME AND THEN A FORECLOSURE. THEY CALLED ME AND ADMITTED TO HAVING THE WRONG PERSON BUT NEVER GAVE ME MY CAR BACK. THIS WAS IN 2011 AND I TRIED TO PURCHASE A HOUSE AND TRIED TO CLEAR UP THIS MATTER, DIDNT THINK I SHOULD BUT WHEN I DID, SHERRIF KNOCKED ON MY DOOR SENDING ME TO COURT FOR A JUDGEMENT FOR THE AMOUNT THAT I WAS TRYING TO CLEAR UP... NOW THEY ARE TRYING TO TAKE ME AGAIN...
NEEDLESS TO SAY THIS IS A NIGHTMARE AND NOBODY WILL STOP IT!!!! TRIED BBB AND THEY OFFERED THEM MONEY TO JOIN THE BBB AND THEY WOULD MAKE MY COMPLAINT GO AWAY..
REALLY? ITS SAD THAT CONSUMERS HAVE TO GO THRU SO MUCH AND WHEN COMPANIES ARE WRONG NOTHING IS DONE BUT NOW MY ENTIRE LIFE IS RUINED BY THIS ONE COMPANY THAT SHOULD BE CLOSED FOREVER
we need to all get together on this! Ots not right they can repo cars and resale bc of the laws!
Had car 32 days and took it next day i tried to get back with no option but pay in full! i just financed i dont have $20,000.
no one is helping me either. :( i even called attorney general.